PRIVACY POLICY

Zainal & Zainal LLP is a a Singapore-based creative studio that crafts stories with photographs, hereafter referred to as “Our Organisation”. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

TOPICS:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

WHAT DATA DO WE COLLECT?

Our Organisation collects the following data:

  • You directly provide Our Organisation with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Are photographed or filmed during  commissioned assignments or events

Our Organisation may also receive your data indirectly from the following sources:

  • Clients’ briefings prior to assignments or events

  • Pre-production field trips conducted as part of pre-production for assignments or events

HOW DO WE COLLECT YOUR DATA?

Our Organisation collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Likeness of persons in still photographs and video footage

HOW WILL WE USE YOUR DATA?

Our Organisation collects your data so that we can:

  • Primarily to produce visual content for our clients

  • Add information to the visual content produced, e.g. add captions to photos or subtitles to videos

  • Process purchase orders for our services and manage client account.

  • Email you with updates and information on services we think you might like.

HOW DO WE STORE YOUR DATA?

Our Organisation securely stores your data at our secured office premises at 14 Robinson Road #08-01A Far East Finance Building, 048545 on remote hard disks.

Our Organisation will keep your photos and video footages for three years. Once this time period has expired, we will safeguard your data by transferring them to storage vaults in another secure and remote location, accessible only by the our Data Protection Officer.

MARKETING

Our Organisation would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Organisation from contacting you for marketing purposes or giving your data to other members of Our Organisation.

If you no longer wish to be contacted for marketing purposes, please click here.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our Organisation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Organisation for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Organisation correct any information you believe is inaccurate. You also have the right to request Our Organisation to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Organisation erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Organisation restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Organisation’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Organisation transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Call us at +65 83644718. Or you can email us.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

Our Organisation uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Organisation uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Our Organisation uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Organisation sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES

The Our Organisation website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY

Our Organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 September 2020.

HOW TO CONTACT US

If you have any questions about Our Organisation’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us. Or call us: +65 68143388. Or write to us at: Zainal & Zainal LLP, 14 Robinson Road #08-01A Far East Finance Building, 048545.

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that Our Organisation has not addressed your concern in a satisfactory manner, you may contact the Personal Data Protection Commission (PDPC) based in Singapore.

Complaints and Reviews: https://www.pdpc.gov.sg/Individuals/Complaints-and-Reviews

Address: 10 Pasir Panjang Road, #03-01 Mapletree Business City Singapore 117438

Phone: +65 6377 3131

Operating Hours

8.30am - 6.00pm (Mondays - Thursdays)

8.30am - 5.30pm (Fridays)

Closed on Weekends and Public Holidays.